There, on the list, locate Spotify and its version under version. If the above doesn't do the trick, would you mind sharing with us the exact Spotify version you're running in your device? To check it, got to Control Panel in your computer> Programs> Programs and Features. So we'd suggest you wait a few seconds once you tap CONTINUE TO THE APP button. Don't panic! Sometimes you'll need to wait up to 15 seconds before your account opens. It'll open the desktop app, and the first thing you'll see is the message to try again. If the app is installed on your computer, it'll redirect you once again to it. Then you'll see a green button, namely CONTINUE TO THE APP.Once in the web browser, insert your login credentials.Once you've done that, you'll be redirected to the web browser for an authentication process. Select the green button, namely Log In.In this case, we'd recommend following these steps: Hey for posting in the Community and welcome.